CPChargeProof
Check my evidence

Chargeback evidence workspace

Build a stronger chargeback response.

ChargeProof helps merchants organize evidence, spot what's missing, and prepare a clear dispute package before the deadline.

Check my evidence See how it works

No integration required to start.

CASE FILETIMELINE
Case CP-10482 / Shopify Payments / Open Deadline Sep 18

Dispute • Product not received

Northstar Supply Co.

Trail Camera Bundle · Order #NS-8824

Disputed amount

$1,240.00

Evidence coverage

7 of 10 evidence categories supported

70%

Verified

  • UPS tracking
  • Delivery confirmation
  • Customer communication

Missing

  • Shipping address verification
  • Refund policy acknowledgment

Important finding

Dispute was opened 4 days before the stated delivery deadline.

Structured evidence
Private case workspace
Export-ready responses
Built for merchant disputes

From scattered to structured

A chargeback is already stressful. Building the response shouldn't be.

OrderSOURCE 01
TrackingSOURCE 02
Customer emailSOURCE 03
PoliciesSOURCE 04
Payment informationSOURCE 05

ChargeProof case file

Case CP-10482 / Consolidated

One response workspace.

Documents, dates, findings, and response structure stay connected to the case that matters.

How it works

A practical path from notice to response.

  1. 01

    Create the case

    Enter provider, dispute reason, amount, and deadline.

  2. 02

    Add your evidence

    Upload order details, tracking, conversations, and policies.

  3. 03

    Check the gaps

    See what is present, missing, or contradictory.

  4. 04

    Build the response

    Prepare an organized dispute package for submission.

Inside the workspace

Built around the case, not vanity metrics.

See the documents you have, the evidence still missing, and the deadline that controls the work.

ChargeProof workspace / CP-10482

Case CP-10482

Product not received

$1,240.00

Deadline · Sep 18

Evidence coverage

7 of 10 evidence categories supported

70%

Evidence inventory

4 documents
order-confirmation.pdfVerified
ups-tracking.pdfVerified
customer-email.pngDetected
delivery-policy.pdfReview

Straightforward pricing

Start with the case in front of you.

No long-term contract required. Usage limits keep pricing sustainable as analysis capabilities expand.

Single Case

$19/ one time

For a single dispute that needs a clear, organized response.

  • One dispute workspace
  • Evidence gap check
  • Timeline workspace
  • Response draft structure
Build one case

Merchant

$49/ month

For merchants who handle disputes as part of regular operations.

  • Up to 10 active cases
  • Evidence inventory
  • Priority deadline view
  • Billing history
Start Merchant

Dispute outcomes are determined by issuing banks and card networks. ChargeProof does not guarantee outcomes.

Clear answers

Before you build a case.

Does ChargeProof guarantee I will win?+

No. ChargeProof helps you organize and review your evidence. The issuing bank or card network makes the final decision.

Do I need to connect Shopify or Stripe?+

No. You can start by entering the case details and uploading your existing documents. Direct integrations are not required in this phase.

What documents can I upload?+

PDF, PNG, JPG, and JPEG files such as order records, tracking, customer messages, receipts, and policy acknowledgments.

Is ChargeProof a law firm?+

No. ChargeProof is evidence-organization software and does not provide legal advice or legal representation.

Who decides the dispute?+

The issuing bank and applicable card-network process determine the outcome. Your payment provider may also set submission requirements.

Can I cancel my subscription?+

Yes. Merchant subscriptions can be canceled from billing settings. Access continues through the current paid period, subject to the final billing policy.