Single Case
For a single dispute that needs a clear, organized response.
- One dispute workspace
- Evidence gap check
- Timeline workspace
- Response draft structure
Pricing
Choose a single workspace or an ongoing merchant plan. No outcome guarantees, no unnecessary integration work.
Straightforward pricing
No long-term contract required. Usage limits keep pricing sustainable as analysis capabilities expand.
Single Case
For a single dispute that needs a clear, organized response.
Merchant
For merchants who handle disputes as part of regular operations.
Dispute outcomes are determined by issuing banks and card networks. ChargeProof does not guarantee outcomes.
Clear answers
No. ChargeProof helps you organize and review your evidence. The issuing bank or card network makes the final decision.
No. You can start by entering the case details and uploading your existing documents. Direct integrations are not required in this phase.
PDF, PNG, JPG, and JPEG files such as order records, tracking, customer messages, receipts, and policy acknowledgments.
No. ChargeProof is evidence-organization software and does not provide legal advice or legal representation.
The issuing bank and applicable card-network process determine the outcome. Your payment provider may also set submission requirements.
Yes. Merchant subscriptions can be canceled from billing settings. Access continues through the current paid period, subject to the final billing policy.